Reviews

A seamless experience from start to finish! Ryan & his team delivered excellent customer service, a transparent design process and an exquisite finished product. We couldn't be happier with the result!

I ordered a bracelet for my wife to commemorate the birth of our first child. Edelweiss did a great job in managing to get the piece engraved even amidst the coronavirus pandemic - above and beyond. Thank you, Edelweiss!!

Several years ago I inherited a set of gold and amethyst jewelry (a ring, bracelet and earrings) but seldom wore it because the earrings had clip-on backs and I was afraid I would lose them.  I had been advised by a couple of local jewelry stores here in Northern Virginia that converting the earring backs to posts was too challenging because they would need to heat the metal in order to add the post and might risk damaging the stone and/or the gold in the process.  Edelweiss' jewelers were up to the task, though, and did a beautiful job of modifying the earrings, finally enabling me to wear all three pieces in the set.  They are now a regular feature in my wardrobe and a source of both compliments and warm memories of my husband's parents.  Thank you, Edelweiss.

As someone with very little expirience buying jewelry, let alone and engagement ring, I was overwhelmed when beginning the process of how to find or create something that my now fiance' would love. Ryan made this process not only easy and painless, but he absolutely knocked it out of the part when it came to the final design of the ring and band. We were able to work together and brainstorm a piece that would work with my budget and be exactly what I was looking for.
10/10. Will work with Ryan again on any new pieces I am looking to create.

My stepmother is a cancer survivor, and we wanted to celebrate her remission with a ring for Christmas. Working with Ryan on such a special gift was a truly enjoyable experience - he was extremely attentive to our requirements, including budget and designs ideas, and executed the entire process flawlessly. Even though we live in Pittsburgh, I felt like we were right there with him throughout the experience because of how communicative he was! The gift was a hit and my stepmom hasn't taken her ring off since - I won't go to any other jeweler!

Needed a timeless way to commemorate my son’s birth so I decided to try out edelweiss. I am so happy that I did. The team understood our vision and created something unique that will become a family heirloom. I couldn’t recommend Edelweiss enough and plan to continue to buy all my jewelry from them from now on!

Superb quality and excellent service

Needed a somewhat last minute Christmas gift, and Edelweiss came through with beautiful earrings! Would recommend to anyone.

Working with Ryan and the team at Edelweiss is spectacular. His customer service is unlike anything I've experienced before in shopping for jewelry. I live a long way away from NY but I never was worried about whether or not my purchases would arrive. I also have sent back pieces (rings, specifically) if they didn't fit right and had them turned around in less than 2 business days - without leaving my house!

Could not recommend Edelweiss enough and am basically a customer for life because of this experience.

Working with Ryan and Edelweiss was a pleasure — he was communicative throughout the process, and he custom-made a Christmas present that my wife absolutely loves. Will absolutely do business with them again.

When I first met Ryan and the Edelweiss team I knew that we were in the best of hands for our wedding bands. My husband and I wanted something class and timeless but hand crafted with an artists touch. Shopping for rings at a big box jewelry store was not the experience we were looking. We wanted to establish a relationship with a team of artisans who could grow with us and our family as we do have have a family jeweler... Or I should said, we did not have a family jeweler until we met Edelweiss. I happened to be in NYC for dress fittings and met with Ryan and Alex and their team of designers and to say I was blown away was an understatement. What paint brushes and paint are to Picasso, precious stones and metals are to Edelweiss. Both my husband and I are in the special event industry and work with couples to plan, design and execute their special days. The way that Edelweiss approached the rings was spot on- high touch, very communicative, prompt responses and with outstanding material quality. I know that our relationship with this team has just begun and we look forward to more "brilliant" creations together! Thank you Ryan and Alex for being such an integral part of our wedding day! xoxo Alicia & Matt MacPherson

I wanted a simple, platinum wedding band that matched the width of my wedding ring. There was nothing pre-made at any jewelry store that worked. I asked Edelweiss if they could match a band exactly to my ring and they did it perfectly! Handled my wedding ring with utmost care and delivered the band very quickly. I'm definitely going to get my next piece of jewelry from them

I have beautiful gold chain necklace designed for me as a gift. The stones twinkle and the chain is great quality! I then checked out the website and was so impressed with the business model- why hasn't anyone ever thought of this before?! Can't wait to work with an artist and design my next piece. Highly Recommend

I already owned the ring and the earrings and Edelweiss crafted the necklace to tie the set together! I love it all!!!

Love the earrings they custom designed for me. So beautiful and great experience working with them. Highly recommend.

I have received two Edelweiss pieces as gifts, one pair of earrings and one necklace. Both are beautiful and extremely unique. It is clear that much time, love and care is put into each creation. They even checked in with me to make sure I was happy with my gift. I highly recommend Edelweiss for any special occasion!

I worked with Edelweiss on a custom engagement ring and custom wedding bands and could not possibly be happier. The engagement ring was meant to be a surprise, and Edelweiss helped me make design decisions that proved 100% perfect. I could not have pulled it off without them! They truly went above and beyond. When it came time to get the bands made, Edelweiss helped my fiance Harriet design an incredible custom ring. We could not be happier and recommend Edelweiss to all of our friends. I did not expect having custom jewelry made to be as simple as this process was.

I worked with Edelweiss to design simple but unique wedding bands. Not only did Edelweiss produce exactly what I was looking for, the price was very reasonable compared to other high-end retailers in New York City. The bands came in a beautiful wooden box that we used during the ceremony.

I was thrilled with my experience and the high quality of the final product. I worked with Edelweiss to design an understated diamond ring within my budget. The result was a stunning 18K yellow gold, bezel-set emerald cut diamond ring. Edelweiss provided artist sketches in advance of my order so I felt very comfortable about purchasing the custom piece. The item arrived in a beautiful presentation box within 3 weeks.

We didn't know what to get our 6 sisters and our mothers as a gift for our wedding. We wanted to get them something meaningful and reached out to Edelweiss to see what they could do. They came up with a simple and creative idea to use our wedding colors, blue and green, and incorporate designs to make necklaces for the sisters and rings for the mothers. The process was simple, professional, and I couldn't believe how easy it was to design something with the help of their experts all from the comfort of my own home. Not to mention it was less expensive than any other jeweler. The result were stunning pieces that blew our sisters and mothers away. They all fondly remember our wedding when they put their blue and green jewelry on. Edelweiss really knows how to make a lifetime memory memorialized in personalized jewelry. I highly recommend them!

In a wedding, jewelry is one of the few items that actually last a lifetime. So we wanted to make our wedding bands unique and special. All other jewelers offered the same pre-made designs and only offered etchings of a quote, date, or name as a personalization. Then I found Edelweiss. I worked hand in hand with an Edelweiss specialist to create a unique design that is personable and meaningful to me and my partner. We designed and created a first of its kind finger print pattern wedding band. Each wedding band adorned the fingerprint pattern created by their partner. The result was a stunning piece that looks like a classic ring from afar, but up close reveals the intimate details of our partners finger prints. Its a subtle but very meaningful reminder of the love we share and can symbolize how we are holding hands forever. Edelweiss service, quality, and price cannot be beat. I am a forever customer since they created a forever piece just for me.

Edelweiss made what could have otherwise been a daunting task EXTREMELY easy. Ryan helped pick out the perfect engagement ring exactly in my price range - we ended up using them for both wedding bands as well! I've recommended Edelweiss to multiple friends and coworkers and have only heard great things from their experiences as well.

My fiancé designed THE most beautiful engagement ring with Edelweiss - I couldn't be happier! He said they were incredibly accommodating and helpful throughout the process. We both highly recommend Edelweiss!

My wife’s birthday was coming up and unfortunately, she has been going through a very tough time as she just lost one of her closest friends. I decided to get her a really meaningful gift, a set of earring to match a necklace given to her by her recently departed close friend. I found this new website that lets you work with a team of specialists to design your own jewelry at VERY competitive prices. They worked with me every step of the process and gave me great guidance. They even discovered, after I had paid, how they could save me some money and refunded me the difference. Long story short, my wife loved the gift, not just for how beautiful it looks on her, but because of the special meaning it carried through the personalization. I HIGHLY recommend to anyone who really puts care into their gifts!!!

I could count what I knew about engagement rings on one finger (pun very much intended) and I went into the process pretty anxious. And late. Thankfully, Ryan at Edelweiss provided clarity, both in the diamond and in the process, with every step. Ring was produced both quickly and beautifully.